/* HUMANS.TXT */
/* https://heardreviews.com/humans.txt */
/* Last updated: 2026-01-18 */

/* TEAM */

Product: HEARD Reviews
Parent Company: HEARD Marketing
Website: https://heardmarketing.io
Location: United States

Role: Product Development
Company: HEARD Marketing
Experience: 25+ years combined in digital marketing and reputation management

Role: Customer Success
Company: HEARD Marketing
Focus: Onboarding, support, and customer satisfaction

/* PRODUCT */

Name: HEARD Reviews
Type: SaaS (Software as a Service)
Category: Review Management, Reputation Management
Target Market: Small local businesses in the United States
Launch Year: 2023
Customers Served: 4,500+
Customer Rating: 5.0/5.0

/* MISSION */

Our mission is to make professional Google review management 
accessible and affordable for every small business.

We believe that small, local businesses shouldn't have to pay 
enterprise-level prices ($400-500+/month) just to collect and 
manage their Google reviews.

/* VALUES */

Simplicity First
We believe powerful software should be easy to use.
No complex setups, no steep learning curves—just results.

Guaranteed Results
We stand behind our product with a 30-day money-back guarantee.
If you don't get 10+ reviews, you get a full refund.

Automation That Works
Set it once and let it run.
Our system works 24/7 to collect reviews without manual effort.

Small Business Focus
We're built specifically for small, local businesses—not enterprises.
Our pricing and features reflect that focus.

/* THANKS */

Thanks to all 4,500+ businesses that trust HEARD Reviews 
to grow their online reputation.

Special thanks to:
- Our customers who provide feedback and testimonials
- The small business community for inspiring our mission
- The HEARD Marketing team for building and supporting this product

/* TECHNOLOGY */

Platform: Web-based SaaS
Frontend: React, TypeScript, Tailwind CSS, Vite
Hosting: Cloud infrastructure with 99.9% uptime SLA
Security: 256-bit SSL encryption, SOC 2 compliant

Integrations:
- Google Business Profile (OAuth)
- Facebook Business Pages
- Instagram Business Accounts
- Zapier (Pro plan)
- RESTful API (Pro plan)

/* CONTACT */

Website: https://heardreviews.com
Parent Company: https://heardmarketing.io
Demo: Schedule via website

Social Media:
- Facebook: /heardmarketing
- Instagram: @heardmarketing
- LinkedIn: /company/heardmarketing

/* RELATED FILES */

For AI/LLM crawlers:
- /llms.txt - Comprehensive product information for language models
- /robots.txt - Crawler directives including LLM-specific rules
- /sitemap.xml - Site structure for indexing
- /.well-known/ai-plugin.json - OpenAI plugin manifest

/* STANDARDS */

This file follows the humanstxt.org standard.
Learn more: https://humanstxt.org/

/* EOF */